Who is it for?
Individual Contributors | Front Line Managers | Junior Management

Why would Clients need it?
Want to run a structured | measurable L&D Calendar on competency themes

Business Impact
Perceived Behaviour Change | enhanced engagement levels

Who is it for?
Individual Contributors | Potential Front Line Mangers | Junior Management

Why would Clients need it?
Have high virtual customer interactions | facing low CSAT & poor execution

Business Impact
CSAT | Execution Quality (errors | cycle times)

Who is it for?
Front Line Managers | Potential Front Line Managers | Junior Management

Why would Clients need it?
Experiencing a dearth of lead pipeline at Front Line Managers levels & facing poor execution

Business Impact
CSAT | NPS | Productivity | Attrition | Retention | Engagement

Who is it for?
For ALL

Why would Clients need it?
Want to transition from Legacy Culture

Business Impact
Engagement | Specific Performance Parameters

Who is it for?
Senior Management | Middle Management

Why would Clients need it?
Experiencing a dearth of leadership pipeline at Senior Management | Middle Management levels & facing poor execution

Business Impact
CSAT | NPS | Productivity | Attrition | Retention | Engagement

Who is it for?
Senior Management | Middle Management | Front Line Managers | Junior Management

Why would Clients need it?
Struggling with scaling & establishing systematic accountable execution

Business Impact
CSAT | NPS | Productivity | Attrition | Retention | Engagement